Frequently Asked Questions
WHAT IS JAGUA?
Jagua is an indigenous fruit from the South and Central American rain forest, especially from the Peruvian Amazon jungle. It is scientifically known as Genipa Americana and it has been used as a body art expression by the Shipibo Tribe; the oldest ethnic group in the Peruvian Amazon jungle for over 2,500 years. It’s also commonly known as Huito.
From this unripe fruit is obtained a juice containing the Genipin substance which stains the
skin with an amazing dark color.
HEALTH & SAFETY STATEMENT:
Our juice and Jagua powder are completely safe and do not contain chemicals. Our product is made from a wild and organic Amazonian fruit known as JAGUA or HUITO and has been used with great security by the Shipiba tribe of the Amazon Rainforest of Peru hundreds of years ago for their rituals, ceremonies and dances. Our Jagua juice and Jagua powder products have been tested and analyzed by the prestigious Brazilian laboratory KOSMOCIENSE; the product has been tested on different arameters of safety and quality in more than 50 volunteers for 3 months in order to check its safety, purity and quality. Finally and after the good results our product has obtained the qualification of: HYPOALLERGENIC PRODUCT AND DERMATOLOGICALLY TESTED. However, it is important to know that all natural products require a prior test in order to prove that you are not allergic to natural products. Please, before using the product completely it is recommended to do a small test on the wrist; If you find that you are not allergic to natural products you can continue with the total use of the product.
- The product should not be swallowed.
- The product should not be used on the face.
- People under 16 years of age will need supervision. - In case of any allergic reaction, consult your doctor.
- JAGUA FACTORY is not responsible for the improper use of the product.
- Our product has obtained a MSDS = Material Safety Data Sheet.
- Our product has obtained the qualification of: HYPOALLERGENIC PRODUCT AND DERMATOLOGICALLY TESTED.
- Our product has obtained a FREE SALE CERTIFICATE in our country of origin PERU. - Each batch of JAGUA JUICE and JAGUA POWDER obtains a MICROBIOLOGICAL ANALYSIS report.
- These reports are available exclusively for our clients.
- KOSMOCIENCE QUALITY CERTIFICATE – JAGUA JUICE
- KOSMOCIENCE QUALITY CERTIFICATE – JAGUA POWDER
ABOUT PRODUCT CARE:
JAGUA JUICE is a natural product that uses a food preservative accepted by the WHO (World Health Organization); being a natural juice that needs to remain under refrigeration between 3°C to 7°C or freezing between -5°C to -15°C; under refrigeration conditions JAGUA JUICE will last up to more than 1 year.
JAGUA POWDER must remain in proper conditions; away from moisture or very dry places the Jagua Powder will last more than 1 year without refrigeration. Jagua Powder could even be refrigerated to prolong its life.
JAGUA GEL: If you have not finished using the gel of your applicator (plastic bottle) you should refrigerate it quickly, however after 1 month it will lose its power.
RECOMMENDATION: Just prepare GEL as you need it.
FREE SHIPPING TO ALL USA LOCATIONS.
*Except Guam, US Virgin Islands, American Samoa, and Northern Mariana Islands.
– If after receiving the product, for some understandable reason, you are not satisfied with the quality of it, we will refund all of your money. JAGUA FACTORY is concerned about the satisfaction of its customers.
– You have 7 days to report a problem with the product; after this time, claims or returns are not accepted.
– For refund please contact us at email@example.com
– JAGUA FACTORY collects data from its clients, such as: Names, identity documents, emails, telephones or postal address with the purpose that you can be registered as a customer, complete a form, receive an authorized newsletter, receive your purchase orders at your mailing address, and even participate in a raffle. Through this data we can also improve your user experience and improve our customer service.
– Your personal data will not be delivered to private parties.